Keep Your Number

Check out our FAQ about how to keep your number.

If you have a question that is not answered here, our Customer Services Team is happy to help.

Find simple solutions to problems

Avoid the hassle of sending your new number to your contacts. Simply keep your current number to your newly ordered Vectone Mobile SIM.

How to keep your number?

You can easily join Vectone Mobile with the same number you have with your current service provider.

Simply fill in the below form, sign it and send it to support@vectonemobile.pt or send it to the following address:

Mundio Mobile Lda
Largo Rafael Bordalo Pinheiro, 16 (Chiado)
1200-369 Lisboa
Portugal

Once we receive your form, we will arrange everything for free.

Download Port-In Form: Click Here