Starter Pack Tariff

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All about your starter pack tariff that comes when you order a SIM with credit.

What is a Starter Pack ?

Starter Pack means a SIM Card and information that you have purchased either online or from a retail outlet.
The Starter Pack you choose to purchase may or may not have preloaded credit on it.

What is a Starter Pack Tariff ?

Starter Pack Tariff means tariff rates which are charged on a Starter Pack until after First Top Up is credited to the SIM Card.
Thereafter the Standard Tariff will apply on the entire remaining credit.

To view Starter Pack Tariff rates Click here.


The starter pack includes a Vectone SIM card and an information booklet to help get you started.

How much credit is preloaded on Starter Packs ?

If your Starter Pack has preloaded credit, it should be clearly marked on your starter pack.
If your Starter Pack does not specify a credit amount, then its most likely that it does not contain any preloaded credit.

To check the preloaded credit put the new Vectone Mobile SIM into the mobile and dial *102# followed by the dial button.

I got a new Vectone Starter Pack. What tariff am I on ?

You will be on our starter pack tariff until you make your first top up.
If your starter pack has no preloaded credit, this does not affect you as the moment you top up, your tariff will automatically switch to our Regular/Standard tariff. However, if you have purchased a Starter Pack with preloaded credit, we recommend you to top up your SIM right away to switch to Standard tariff.

What will happen to my Starter Pack Credit when I top up?

You will not lose any credit.
Standard tariff will apply to all your credit (unused credit + new top up credit).